Welcome to Raíz Atelier Limited's privacy notice.

This privacy notice provides information on how Raíz Atelier Limited collects and processes your personal data when you visit our website to sign up for a newsletter or purchase a product.

It is important that you read this privacy notice together with our website terms and conditions.

1.Important information and who we are

Raíz Atelier Limited is the controller and responsible for your personal data.
If you have any questions about this privacy notice or our data protection practices please contact us at info@raizatelier.com.

2. The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you as follows:

Identity Data.

Contact Data.
Financial Data.
Transaction Data.
Technical Data.
Profile Data.
Usage Data.
Marketing and Communications Data. 
3. How we use your personal data

We will only use your personal data for the purpose for which we collected it which include the following:

To register you as a new customer.
To process and deliver your order.
To manage your relationship with us.
To enable you to participate in a prize draw, competition or complete a survey.
To improve our website, products, marketing or customer relationships.
To recommend products or services which may be of interest to you.

4. How we share your personal data

We may share your personal data with external third parties.  You will given the option to opt. in or opt out, during the order process.
5. Data transfers

Our store is hosted on Shopify inc.  They provide us with the e-commerce platform that allows us to sell our products to you.  Your data is stored through Shopify’s data storage, databases and the general Shopify application.  They store your data on a secure server behind a firewall.
6. Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
7. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner's Office, the UK regulator for data protection issues (www.ico.org.uk).

8. Further details

If you are looking for more information on how we process your personal data including on data security, data retention and lawful processing bases, please access our website privacy policy.